Last updated: October 2026
1. Overview
This Privacy Policy explains how Asheville Engine Inc. (“Asheville Engine,” “we,” “us”) handles personal information. We are located at 385 Warm Springs Rd, Alexander, NC 28701. By using this website or contacting us, you acknowledge the practices described here.
2. Information we collect
We collect customer information only through direct contact initiated by you. That means information you give us through:
- Website forms, including the Engine Quote / Rebuild Inquiry form and the General Contact form
- Quote requests
- Email sent to us
- Phone calls
- Other direct inquiries to Asheville Engine Inc.
Depending on what you choose to share, this may include your name, email address, phone number, vehicle or equipment, engine family, model year, current engine condition, the service or product you need, project details and any message you write.
3. How we use your information
We use the information you provide only to:
- Respond to you
- Evaluate your engine requirements
- Prepare quotes
- Communicate with you about products and rebuilding services
- Provide the products and services you request
We do not use your information for any unrelated purpose.
4. We never sell your information
Asheville Engine Inc. never sells customer information. We do not sell, rent or trade your personal information to anyone.
5. When information may be shared
We do not share your information for third-party marketing. Information may be handled by providers that help us operate, for example a service that delivers website form submissions to us, our email provider, or a shipping carrier when you order products that must be shipped, and only as needed for that purpose. We may also disclose information if required by law or to protect our legal rights.
6. Payment information
Payments for our products and services are invoice-based. Our website forms do not collect payment card or bank account numbers, and you should not send them through the forms or by unsecured email. Payment details are handled according to the instructions on your invoice.
7. Cookies and website technology
This website, as published, does not use advertising or cross-site tracking cookies, and its fonts, images and scripts are hosted on the site itself. If we add analytics or other third-party services in the future, we will update this policy.
8. Retention
We keep information for as long as needed to respond to you, provide requested services, maintain business and order records, and meet legal obligations. After that, we delete it or keep it only in a form that does not identify you.
9. Security
We use reasonable measures to protect the information we receive. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Your choices
You may contact us to ask what information we hold about you, to correct it, or to ask us to delete it, subject to any records we must keep for legal or business reasons. Contact us at quotes@ashevilleengine.org or (828) 998-4439.
11. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.
12. Links to other websites
This website may link to other websites. We are not responsible for the privacy practices of those sites.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was most recently revised.
14. Contact us
ASHEVILLE ENGINE INC.
385 Warm Springs Rd
Alexander, NC 28701
Phone: (828) 998-4439
Website: ashevilleengine.org
Email: quotes@ashevilleengine.org